Terms & Conditions

Welcome to AYU. By accessing our website or purchasing from us, you agree to the following Terms & Conditions.

1. Products

Every AYU garment is thoughtfully crafted using 100% organic fabrics and naturally extracted plant dyes. As our products are created using natural processes, slight variations in colour, texture, and finish are part of their unique character and should not be considered defects.

2. Product Care

Natural dyes require gentle care to preserve their beauty.

• Machine wash on a gentle cycle or hand wash in cold water using a mild detergent.
• Do not bleach or use harsh chemicals.
• Dry in the shade.
• Avoid soaking the garment for extended periods.
• Iron on low to medium heat if required.

Following these care instructions will help your garment last longer and age beautifully.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

4. Orders

Once your order is placed, you will receive an order confirmation via email or SMS.

AYU reserves the right to cancel any order due to product unavailability, payment issues, or unforeseen circumstances. If an order is cancelled after payment has been received, the full amount will be refunded to the original payment method.

5. Shipping

Orders are generally dispatched within 3–5 business days, unless otherwise specified.

Delivery timelines may vary depending on your location and courier services. AYU is not responsible for delays caused by logistics partners or circumstances beyond our control.

6. Intellectual Property

All content on this website, including images, designs, logos, text, graphics, and other materials, is the property of AYU and may not be copied, reproduced, distributed, or used without prior written permission.

7. Privacy

Your personal information is used solely to process your orders and improve your shopping experience. We do not sell or share your personal information with third parties except where necessary to fulfil your order or as required by law.

8. Limitation of Liability

AYU shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

9. Updates to These Terms

AYU reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our website following any updates constitutes your acceptance of the revised terms.